Terms & Conditions
New London Guarantees All merchandise manufactured or sold by New London is unconditionally guaranteed to be free from defects of material and workmanship. Any merchandise found to be defective will be replaced by New London. New London makes no other warranties, expressed or implied.

Custom Printed Material & Proof Statement: New London is not responsible for proofing your custom printed products. Please preview your products carefully for typographical or layout errors prior to submitting your order.

Customer Service: All orders will be processed within 24 hrs. after receipt, and stock orders will ship within 48 hours (2 business days). All custom orders will ship 5-7 business days from receipt of approved copy. "PLEASE NOTE THAT ALL ORDERS INCLUDING ON SHELF AND CUSTOMIZED ITEMS WILL BE SHIPPED TOGETHER WITHIN 5-7 BUSINESS DAYS FROM RECEIPT OF APPROVED COPY (SUBMITTED ORDER)."